Easy straight forward! Remember no long-term contracts.
To cancel for memberships with a joining date prior to 12/15/2023. Membership must be in a current status to request Cancellation. 30-day notice to cancel. To cancel membership submit E-tracking request from our members page. Membership will end 30-days from tracked submission date.
To Cancel Membership with a Joining date 12/15/23 to present – Cancellation request must be received 15 days prior to payment due date. If cancellation request is received less than 15 days before next payment due date, regular billing will occur on due date.
Members will be sent a text within 10 business days to the cell phone number provided. Text will include the final payment, end date and a cancellation receipt number.
Please retain receipt number as it is required for proof of cancellation. It is member responsibility to follow-up if you do not receive a receipt number within 10 business days.
Note- If you are making payments for other members/dependent submit a separate cancellation request for each individual member. Refer to the members page for cancellation.
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Thursday-Friday 11am-1pm
Saturday 10am-12pm